Please be aware of people claiming to be Furnace Room employees or "your furnace company." It has been brought to our attention that residents of Santa Cruz County have been receiving calls from someone trying to schedule maintenance on their furnace. They are giving very little detail and just want to schedule an appointment. We at the Furnace Room do not cold call customers. Our vehicles are clearly marked and all of our employees are always in Furnace Room uniforms. If you receive a phone call like this PLEASE ask questions such as their phone number, employee name, and how they got your number. Also Please contact us at 476-3817 and call the Santa Cruz County District Attorney's Office of Consumer Affairs at 454-2050.
We are very sorry if you have received a call like this. We respect our customers' privacy and we do not share any customer information with third parties.
The Furnace Room, Inc. is the premier leader in the heating and air conditioning industry. Serving the Tri-County area (Santa Cruz, Monterey, South Bay Area) for over 35 years, The Furnace Room provides honesty, integrity, and top-notch craftsmanship in designing, installing, and servicing home comfort systems. We employ long-tenured, highly-skilled HVAC artisans by providing them with a balanced workplace and furnishing them with the proper tools and education to do the job right.
Our pledge is to establish and maintain lifelong relationships with our customers by gaining their trust and exceeding their expectations on every project — big or small.
The Furnace Room, Inc. — Providing comfort in your home since 1975.